Yeah, I'm crabby. I'm crabby about this: I had to call the phone company to get two jacks rewired. How complicated can that be? Let's see, 8:30 to 9:37. More than an hour on the phone with SBC Global just to set up a stupid service call. That's Customer DISservice. I got disconnected once and had to start all over. Plus, and here's the REALLY stupid part. You have to call Customer Service first, and they pass you to the people who actually do the work who then pass you BACK to Customer Disservice in order to tell me that why, yes, they will come fix the phone jacks. And the lady had the nerve to ask me if I had recieved excellent CS. No. I did not. Also, in line with a previous crabby rant about technology, I upgraded my email client and now, of course, nothing works right. More customer disservice. It's not software, it's wasteware. Waste of time, waste of money. I really hate this crap.